1. Seller

These Terms & Conditions of Sale (“Terms”) apply to purchases made from:

BARNES Julia (EI)
59 rue de Ponthieu, Bureau 326
75008 Paris, France
SIREN: 514 585 066
Email: julia@yogajulia.com

The seller is referred to below as “Julia Barnes”, “the Seller”, “I” or “we”.

​

2. Scope

These Terms apply to all products and services offered by Julia Barnes, including:

• live online workshops and events;

• online courses and educational programmes;

• prerecorded courses and video content;

• downloadable digital products, including guides, workbooks and other educational materials;

• other digital content and online services;

• in-person workshops, courses and training programmes, where applicable.

The essential characteristics, price, access arrangements, dates and any specific conditions relating to each product or service are described on the relevant sales or product page.

These Terms apply whether the customer is purchasing for personal purposes or in connection with their professional activity.

Where specific conditions apply to a particular product or service, these will be stated on the relevant sales page and form part of the contract.

By placing an order, the customer confirms that they have read and accepted these Terms before completing their purchase.

​

3. Products and Services

The products and services offered are those described on the relevant sales or product page at the time of purchase.

For live online workshops and events, the relevant page will specify the date, time, duration and any important practical information.

For digital products and prerecorded content, the relevant page will specify what is included, the format of the content and how access will be provided.

For courses, training programmes and other educational services, the relevant page will specify the programme, dates, format, location where applicable and any participation requirements.

Unless otherwise stated, purchases and access are personal to the customer and may not be transferred or shared with another person.

​

4. Prices

All prices are displayed in euros (€), including all applicable taxes.

The Seller is not subject to VAT under Article 293 B of the French Tax Code.

The price applicable to an order is the price displayed at the time the order is placed. Prices may be changed at any time for future purchases.

Any promotional price or discount will be clearly indicated on the relevant sales page.

An invoice or proof of purchase will be made available to the customer.

​

5. Ordering and Payment

The customer selects the product or service they wish to purchase and is directed to the relevant payment page.

Before confirming the order, the customer has the opportunity to review the details of the purchase and the total price.

The customer must confirm their acceptance of these Terms before completing the purchase.

Payment is made in full at the time of purchase unless a different payment arrangement is expressly offered on the relevant sales page.

Payments are processed through the payment provider used by the Seller. The Seller does not have access to the customer's full payment card details.

The order becomes final once payment has been successfully received.

The customer will receive confirmation of their purchase by email, together with the information necessary to access the product or service.

The Seller reserves the right to refuse or cancel an order where there is a legitimate reason to do so, including a previous payment dispute.

​

6. Access to Online Services and Digital Products

Access to an online workshop, event, course, programme or other digital service will be provided using the method specified on the relevant sales page. This may include email, a private webpage, a third-party platform or a video-conferencing service.

For live online events, access information will normally be sent by email before the scheduled event.

The customer is responsible for providing a valid email address and for checking their inbox, including spam or junk folders.

The Seller is not responsible for the customer's inability to access a product or service resulting from an incorrect email address, inadequate equipment or internet connection, or failure to check the information provided.

Where a replay is included, the period of access will be stated on the relevant sales page.

Digital products made available for download should be downloaded and stored by the customer within 12 months of purchase.

Where a product or service is described as offering “lifetime access”, this means access for as long as the product or service remains available on the platform on which it is hosted. It does not mean guaranteed access for the customer's lifetime. The Seller reserves the right to discontinue or move a product or platform, in which case reasonable notice will be given and, where appropriate, an alternative means of access will be provided.

​

7. Live Online Workshops and Events

For live online workshops and events, the date and time stated on the relevant sales page form part of the contract.

If the customer is unable to attend the live session, no alternative live session will normally be provided unless otherwise stated. Where a replay is included with the purchase, the customer may access the replay in accordance with the conditions stated on the relevant sales page.

The Seller reserves the right to change the date or time of an online event where reasonably necessary, including in the event of illness, technical problems or other circumstances beyond the Seller's reasonable control.

Where an event has to be postponed, the Seller will inform the customer and provide the new date and, where applicable, access to the replay.

If the Seller is unable to provide the service, the customer will be informed and any refund due under applicable law will be provided.

​

8. Digital Content

Digital products and content are supplied in the format and by the means described on the relevant sales page.

The customer is responsible for ensuring that they have the necessary equipment, internet connection, software and compatible device required to access the digital content.

The Seller will provide the information necessary to identify the main characteristics, functionality and access conditions of the digital product or service before purchase.

Digital content is supplied for the customer's personal use unless expressly stated otherwise.

​

9. Right of Withdrawal

Where the customer is a consumer within the meaning of applicable French consumer law, they may have a statutory right of withdrawal of 14 days for contracts concluded at a distance, subject to the exceptions provided by law.

This statutory right does not generally apply to customers purchasing in the course of their professional activity, except where a specific legal provision provides otherwise.

Where a statutory right of withdrawal applies, the applicable conditions depend on the nature of the product or service and the circumstances in which it is supplied.

For services, including online workshops, courses and other online services, the 14-day withdrawal period begins when the contract is concluded. Where a service begins before the end of this period, the customer's rights will depend on the circumstances and the applicable provisions of French consumer law. Where a service is fully performed before the end of the withdrawal period, the right of withdrawal does not apply where the legal conditions for this exception have been met, including the consumer's prior express agreement to the service beginning before the end of the withdrawal period and express acknowledgement that they will lose their right of withdrawal once the service has been fully performed.

For digital content supplied without a physical medium, the right of withdrawal may be excluded once supply begins where the consumer has given prior express consent for supply to begin before the end of the withdrawal period and has expressly acknowledged that they will lose their right of withdrawal as a result.

Where a statutory right of withdrawal applies, it may be exercised using the online withdrawal form or by contacting the Seller at julia@yogajulia.com.

The separate withdrawal page provides the information and means necessary to exercise the right of withdrawal.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

​

10. Refunds and Cancellation

Where a customer has a statutory right of withdrawal and exercises it correctly within the applicable period, any refund will be made in accordance with applicable law.

Where a consumer has expressly requested that a service begin before the end of the withdrawal period, they may, where applicable, be required to pay for the proportion of the service already provided before exercising their right of withdrawal.

Where the statutory right of withdrawal does not apply, or has ceased to apply in accordance with applicable law, the purchase cannot be cancelled under that statutory right.

Any additional cancellation or refund policy offered for a particular product or service will be stated on the relevant sales page.

This does not affect any mandatory statutory rights.

​

11. Intellectual Property

All content supplied by Julia Barnes, including videos, audio recordings, written materials, workbooks, guides, illustrations, teaching materials, course materials and other educational content, is protected by intellectual property rights.

The customer receives a personal, non-exclusive and non-transferable right to use purchased content in accordance with the purpose for which it was supplied.

Unless expressly authorised in writing, the customer may not:

• reproduce or redistribute the content;

• share access credentials or private access links;

• upload the content to another platform;

• sell, sublicense or commercially exploit the content;

• reproduce parts of the content for their own courses, workshops or training materials.

Purchase of a digital product or online service does not transfer ownership of the underlying intellectual property to the customer.

​

12. Educational and Health Disclaimer

The educational content provided by Julia Barnes is for general informational and educational purposes and does not constitute individual medical advice, diagnosis or treatment.

Where content concerns pregnancy, postpartum recovery, pelvic health, breathing, movement or other health-related subjects, it should not be understood as a substitute for advice from an appropriately qualified healthcare professional.

Customers are responsible for taking account of their own circumstances and seeking appropriate professional advice where necessary.

The Seller does not guarantee any particular physical, health, educational or professional outcome from participation in a course, workshop, programme or other service.

​

13. Legal Guarantees

Where the customer is a consumer, nothing in these Terms affects the mandatory legal guarantees applicable under French law, including the legal guarantee of conformity and the legal guarantee relating to hidden defects where applicable.

Where a customer considers that a purchased product or service does not conform to the contract, they should contact the Seller at julia@yogajulia.com, providing details of the purchase and the problem encountered.

​

14. Personal Data

Personal data collected in connection with an order is processed in accordance with the Seller's Privacy Policy.

The Privacy Policy explains what personal data is collected, why it is processed, how long it is retained and what rights the customer has.

The Privacy Policy is available here: [link to Privacy Policy]

Payment information is processed securely by the relevant payment provider.

​

15. Complaints and Consumer Mediation

For any complaint, the customer should first contact the Seller at:

julia@yogajulia.com

The Seller will endeavour to resolve complaints amicably.

Where the customer is a consumer and the legal conditions for consumer mediation are met, the customer may refer the dispute, free of charge, to the consumer mediator appointed by the Seller after first making a written complaint to the Seller.

Consumer mediator:
Société Médiation Professionnelle – Alteritae
5 rue Salvaing
12000 Rodez
France

Website: www.mediateur-consommation-smp.fr

The mediator can be contacted using the procedures indicated on its website.

​

16. Force Majeure

The Seller shall not be liable for failure or delay in performing an obligation where this results from circumstances beyond the Seller's reasonable control and constituting force majeure under French law.

Where reasonably possible, the Seller will inform customers of the situation and take reasonable steps to provide the service at a later date or offer an appropriate alternative.

​

17. Applicable Law

These Terms are governed by French law.

Where the customer is a consumer habitually resident in another country, the mandatory consumer protections applicable in that country remain unaffected where required by applicable law.

The contractual language is English for purchases made under these English-language Terms.

​

18. Acceptance of the Terms

Before completing an order, the customer is required to confirm that they have read and accepted these Terms.

Completion of the order constitutes acceptance of these Terms.

The customer will receive confirmation of the order by email, together with or with access to the contractual information relating to their purchase.

These Terms may be updated from time to time. The version applicable to a purchase is the version accepted by the customer at the time of that purchase.